Transaction Processing, UI Access, and API Instability

Incident Report for Orderful

Resolved

The issue has been resolved. We are still in the process of recovery, which should be completed within the hour.
Posted Nov 25, 2025 - 19:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 25, 2025 - 18:15 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 25, 2025 - 17:53 UTC

Update

Update – Still Investigating
Posted Nov 25, 2025 - 17:40 UTC

Investigating

We’re Investigating Issues Affecting UI, API, and Transaction Processing
Posted Nov 25, 2025 - 17:23 UTC
This incident affected: UI (UI), Communication Software (AS2, SFTP/FTP), Transaction (Transactions Processing), and API.