Resolved -
The issue has been resolved.
Sep 19, 02:57 UTC
Update -
The entire backlog of transactions has been processed. All new transactions are flowing as expected.
Sep 19, 02:22 UTC
Update -
The backlog of Transaction are still being processed. ETA of Completion is 30 mins
Sep 19, 02:07 UTC
Update -
We have failed over to a Backup infrastructure, and we are currently processing our backlog of Transactions. While we are waiting for the Third-party provider Systems to be fully restored.
We are still able to receive data Via API, As2, SFTP/FTP, and HTTP
Sep 19, 01:35 UTC
Update -
We are still working on getting a fix for Transactions in "Processing".
We are still able to receive data Via API, As2, SFTP/FTP, and HTTP
Sep 19, 00:51 UTC
Update -
Currently, we're seeing Transactions in "Processing". We are working on getting that fixed
We are still able to receive data Via API, As2, SFTP/FTP, and HTTP
Sep 19, 00:18 UTC
Update -
We continue to see partial restoration of transaction processing services. The backlog is being processed, and we are working to increase capacity to process it quicker.
Sep 18, 21:57 UTC
Update -
We continue to see partial restoration of transaction processing services. The backlog is being processed, and we are working to increase capacity to process it quicker.
Sep 18, 20:58 UTC
Monitoring -
We are seeing partial restoration of transaction processing services. The backlog is currently being processed and we are working to increase capacity to process it quicker.
Sep 18, 20:22 UTC
Update -
We have identified the issue and are working with our third-party vendor.
We're still experiencing delays in processing transactions.
We can still receive data Via API, As2, SFTP/FTP, and HTTP.
Sep 18, 19:45 UTC
Update -
Currently, we're seeing delays in processing transactions. We are still able to receive data Via API, As2, SFTP/FTP, and HTTP
Sep 18, 19:12 UTC
Investigating -
Currently we're seeing delays processing transactions. At this time ingestion doesn't seem to be affected.
Sep 18, 18:50 UTC