Degraded UI Performance

Incident Report for Orderful

Resolved

Confirmed as resolved.

Posted Aug 10, 2022 - 20:17 UTC

Monitoring

Fix has been deployed. Affected customers was dependent on browser language settings, monitoring to confirm resolution.

Posted Aug 10, 2022 - 18:04 UTC

Identified

The issue has been identified. For some users, a bug in one UI component is causing others to load slowly. Server and processing performance is unaffected, the issue is client-side. A fix is underway and will be deployed shortly.

Posted Aug 10, 2022 - 17:18 UTC

Investigating

We are currently investigating reports of slow UI performance for some users.

Posted Aug 10, 2022 - 17:00 UTC

This incident affected: UI (UI).