Transaction processing degredation.

Incident Report for Orderful

Resolved

Issue has been resolved.

Majority of processing was queued and completed automatically upon restoration.
During the degradation window 0.003% of transactions failed and were manually reprocessed.

Posted Dec 24, 2022 - 07:10 UTC

Monitoring

All queued processing working and caught up. Monitoring for stability.

Posted Dec 24, 2022 - 07:01 UTC

Identified

Issue found. Fix being attempted. Early results positive. Issue 70% resolved.

Posted Dec 24, 2022 - 06:43 UTC

Investigating

We are aware of an issue causing slower than normal processing of ingested transactions. Outgoing appear unaffected.

Posted Dec 24, 2022 - 06:33 UTC