Orderful UI Unable to log in

Incident Report for Orderful

Resolved

This incident has been resolved.

Posted Oct 09, 2024 - 21:01 UTC

Update

Our third-party vendor, Auth0, experienced a temporary issue. We are monitoring the situation closely.

Posted Oct 09, 2024 - 19:59 UTC

Monitoring

The issue has been resolved.

Posted Oct 09, 2024 - 19:51 UTC

Investigating

We have identified an issue with logging into the Orderful UI. We are currently investigating this problem.

Posted Oct 09, 2024 - 19:43 UTC

This incident affected: Transaction Delivery (Trading Partner Delivery Services), UI (UI, Transaction Validation, Rules Engine), and API.