Orderful UI Log in Page Down

Incident Report for Orderful

Resolved

Orderful UI is now Operational

Posted Oct 30, 2023 - 20:26 UTC

Identified

Issue is caused by failure of 3rd party authentication provider service. UI login in affected, integrations and transaction processing unaffected. Working with provider to restore service. We will provide more details shortly.

Posted Oct 30, 2023 - 20:11 UTC

Investigating

We are currently investigating the issue.

Posted Oct 30, 2023 - 20:03 UTC

This incident affected: Transaction Delivery (Trading Partner Delivery Services), UI (UI, Transaction Validation, Rules Engine), and API.