Transaction Processing Degradation

Incident Report for Orderful

Resolved

All unprocessed transactions have been reprocessed. The issue is resolved and a long-term mitigation is underway.
Posted Mar 13, 2026 - 20:29 UTC

Monitoring

A fix is in place and the transaction processing issue appears to be resolved. We're continuing to monitor.
Posted Mar 13, 2026 - 19:44 UTC

Investigating

We're currently aware of an issue causing a small percentage of transactions to not be processed successfully. We're investigating the root cause and working to resolve affected transactions.
Posted Mar 13, 2026 - 19:29 UTC
This incident affected: Transaction (Transactions Processing).
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