{
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  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
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Meanwhile any unprocessed transactions are being re-processed","created_at":"2025-04-12T09:15:11.234Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-12T09:15:11.234Z","display_at":"2025-04-12T09:15:11.234Z","deliver_notifications":true,"tweet_id":null,"id":"jy9cvx985jsp","incident_id":"yjldw5qn31zz","custom_tweet":null,"affected_components":[{"code":"tftywjfls1x6","name":"API","old_status":"major_outage","new_status":"major_outage"}]},{"status":"identified","body":"We have been alerted to a current processing issue. The cause is related, we're investigating solutions. ETA to follow","created_at":"2025-04-12T09:00:31.467Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-12T09:00:31.467Z","display_at":"2025-04-12T09:00:31.467Z","deliver_notifications":true,"tweet_id":null,"id":"7rys56s0lr1s","incident_id":"yjldw5qn31zz","custom_tweet":null,"affected_components":[{"code":"tftywjfls1x6","name":"API","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2020-01-14T01:44:36.432Z","updated_at":"2026-06-23T14:06:24.777Z","position":3,"description":"Orderful API Endpoints","showcase":true,"start_date":null,"id":"tftywjfls1x6","page_id":"b64vcktblny4","group_id":null}]},{"name":"FTP Ingestion Delays","status":"resolved","created_at":"2025-03-14T15:56:23.975Z","updated_at":"2025-03-14T19:08:07.635Z","monitoring_at":"2025-03-14T15:56:24.018Z","resolved_at":"2025-03-14T19:08:07.616Z","impact":"none","shortlink":"https://stspg.io/lg1209x1pfk7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-03-14T15:56:23.970Z","reminder_intervals":null,"id":"zpcg0ypts2hn","page_id":"b64vcktblny4","incident_updates":[{"status":"resolved","body":"All transactions on all FTP servers have been processed","created_at":"2025-03-14T19:08:07.616Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-14T19:08:07.616Z","display_at":"2025-03-14T19:08:07.616Z","deliver_notifications":true,"tweet_id":null,"id":"y5kqgp5nrmd2","incident_id":"zpcg0ypts2hn","custom_tweet":null,"affected_components":[{"code":"tftywjfls1x6","name":"API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Backlogged transactions are limited by the throughput of three external FTP servers. 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More details to come.","created_at":"2025-03-14T15:56:24.018Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-14T15:56:24.018Z","display_at":"2025-03-14T15:56:24.018Z","deliver_notifications":true,"tweet_id":null,"id":"s8jlx3k3yywr","incident_id":"zpcg0ypts2hn","custom_tweet":null,"affected_components":[{"code":"tftywjfls1x6","name":"API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2020-01-14T01:44:36.432Z","updated_at":"2026-06-23T14:06:24.777Z","position":3,"description":"Orderful API Endpoints","showcase":true,"start_date":null,"id":"tftywjfls1x6","page_id":"b64vcktblny4","group_id":null}]},{"name":"Incoming FTP ingestion delays","status":"resolved","created_at":"2025-03-14T02:00:00.000Z","updated_at":"2025-03-14T15:24:07.352Z","monitoring_at":null,"resolved_at":"2025-03-14T02:00:00.000Z","impact":"none","shortlink":"https://stspg.io/k5czd6bd773k","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-03-14T15:24:07.302Z","reminder_intervals":null,"id":"yf8pw28mjq74","page_id":"b64vcktblny4","incident_updates":[{"status":"resolved","body":"We detected a degradation in ingesting files inbound to the Orderful platform via FTP. 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We are monitoring the situation closely.","created_at":"2024-10-09T19:59:56.458Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-10-09T19:59:56.458Z","display_at":"2024-10-09T19:59:56.458Z","deliver_notifications":true,"tweet_id":null,"id":"flgp60zttp3g","incident_id":"jzs31s314pf3","custom_tweet":null,"affected_components":[{"code":"tftywjfls1x6","name":"API","old_status":"operational","new_status":"operational"},{"code":"xmrmls29str4","name":"Transaction Delivery - Trading Partner Delivery Services","old_status":"operational","new_status":"operational"},{"code":"n7wbyzkt4nlf","name":"UI - UI","old_status":"operational","new_status":"operational"},{"code":"ln2lngxqt8hg","name":"UI - Transaction Validation","old_status":"operational","new_status":"operational"},{"code":"tdvvcyz7gwlg","name":"UI - Rules Engine","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The issue has been resolved.","created_at":"2024-10-09T19:51:52.232Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-10-09T19:51:52.232Z","display_at":"2024-10-09T19:51:52.232Z","deliver_notifications":true,"tweet_id":null,"id":"m4kl6vjjgcgz","incident_id":"jzs31s314pf3","custom_tweet":null,"affected_components":[{"code":"tftywjfls1x6","name":"API","old_status":"operational","new_status":"operational"},{"code":"xmrmls29str4","name":"Transaction Delivery - Trading Partner Delivery Services","old_status":"operational","new_status":"operational"},{"code":"n7wbyzkt4nlf","name":"UI - UI","old_status":"partial_outage","new_status":"operational"},{"code":"ln2lngxqt8hg","name":"UI - Transaction Validation","old_status":"operational","new_status":"operational"},{"code":"tdvvcyz7gwlg","name":"UI - Rules Engine","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We have identified an issue with logging into the Orderful UI. We are currently investigating this problem.","created_at":"2024-10-09T19:43:06.465Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-10-09T19:43:06.465Z","display_at":"2024-10-09T19:43:06.465Z","deliver_notifications":true,"tweet_id":null,"id":"knsx5qmtxfg1","incident_id":"jzs31s314pf3","custom_tweet":null,"affected_components":[{"code":"tftywjfls1x6","name":"API","old_status":"operational","new_status":"operational"},{"code":"xmrmls29str4","name":"Transaction Delivery - Trading Partner Delivery Services","old_status":"operational","new_status":"operational"},{"code":"n7wbyzkt4nlf","name":"UI - UI","old_status":"operational","new_status":"partial_outage"},{"code":"ln2lngxqt8hg","name":"UI - Transaction Validation","old_status":"operational","new_status":"operational"},{"code":"tdvvcyz7gwlg","name":"UI - Rules Engine","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Trading Partner Delivery Services","created_at":"2020-01-15T18:08:07.928Z","updated_at":"2026-02-06T21:04:58.785Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"xmrmls29str4","page_id":"b64vcktblny4","group_id":"sbmdd9m1gp0y"},{"status":"operational","name":"UI","created_at":"2020-01-15T21:25:10.419Z","updated_at":"2026-06-23T14:27:42.185Z","position":1,"description":"This is the web-based UI for interacting with the Orderful platform. It can be found at ui.orderful.com.","showcase":true,"start_date":null,"id":"n7wbyzkt4nlf","page_id":"b64vcktblny4","group_id":"7bd3b52hzsn8"},{"status":"operational","name":"Transaction Validation","created_at":"2023-07-12T15:35:36.805Z","updated_at":"2023-07-12T15:35:36.805Z","position":2,"description":"Transaction Validation","showcase":true,"start_date":"2023-07-12T00:00:00.000Z","id":"ln2lngxqt8hg","page_id":"b64vcktblny4","group_id":"7bd3b52hzsn8"},{"status":"operational","name":"API","created_at":"2020-01-14T01:44:36.432Z","updated_at":"2026-06-23T14:06:24.777Z","position":3,"description":"Orderful API Endpoints","showcase":true,"start_date":null,"id":"tftywjfls1x6","page_id":"b64vcktblny4","group_id":null},{"status":"operational","name":"Rules Engine","created_at":"2023-07-12T15:36:06.173Z","updated_at":"2023-07-12T15:36:06.173Z","position":3,"description":"Rules Engine","showcase":true,"start_date":"2023-07-12T00:00:00.000Z","id":"tdvvcyz7gwlg","page_id":"b64vcktblny4","group_id":"7bd3b52hzsn8"}]},{"name":"Acknowledgement (997) processing is delayed","status":"resolved","created_at":"2024-09-12T17:51:03.935Z","updated_at":"2024-09-12T18:06:55.248Z","monitoring_at":"2024-09-12T17:51:03.983Z","resolved_at":"2024-09-12T18:06:55.236Z","impact":"none","shortlink":"https://stspg.io/r1r54z3wq0df","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-09-12T17:51:03.929Z","reminder_intervals":null,"id":"sj3r95l2rpjl","page_id":"b64vcktblny4","incident_updates":[{"status":"resolved","body":"All acknowledgements have been processed and new ones are being done in real time.","created_at":"2024-09-12T18:06:55.236Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-09-12T18:06:55.236Z","display_at":"2024-09-12T18:06:55.236Z","deliver_notifications":true,"tweet_id":null,"id":"7y8zhdrw8bs4","incident_id":"sj3r95l2rpjl","custom_tweet":null,"affected_components":[{"code":"tftywjfls1x6","name":"API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We experienced an issue with delivering functional acknowledgements and temporarily paused processing out of an abundance of caution. It's been resumed and we have scaled up infrastructure to catch up. Acknowledgements will be processed in order and max delay should be on the order of 40-60 minutes.\n\nAll other transaction processing such as validation and delivery is unaffected.","created_at":"2024-09-12T17:51:03.983Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-09-12T17:51:03.983Z","display_at":"2024-09-12T17:51:03.983Z","deliver_notifications":false,"tweet_id":null,"id":"yz0hwtn85n2p","incident_id":"sj3r95l2rpjl","custom_tweet":null,"affected_components":[{"code":"tftywjfls1x6","name":"API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2020-01-14T01:44:36.432Z","updated_at":"2026-06-23T14:06:24.777Z","position":3,"description":"Orderful API Endpoints","showcase":true,"start_date":null,"id":"tftywjfls1x6","page_id":"b64vcktblny4","group_id":null}]}]
}